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IT for dental & healthcare offices

Enterprise-grade IT, built for the way clinics actually run.

CompuRay supports dental and healthcare practices across Ontario with managed networks, secure backups, practice-software know-how, and patient-record-grade security — all delivered by people who understand what a 9 a.m. fully-booked schedule looks like.

Let's make the technologies work for you.

Practice software Dentrix · Tracker · ClearDent · ABELDent · AccuroEMR
On-call after hours We patch & reboot when your office is closed — never mid-appointment.
Local response On-site coverage across the GTA & surrounding regions.
Built for the tools clinics depend on
Dentrix Tracker ClearDent ABELDent Cisco Meraki Microsoft 365 AccuroEMR
What we do

Eight services that keep a clinic running.

We do the kind of practical, end-to-end IT work most clinics need but rarely get from generic providers — set it up properly, monitor it quietly, and respond fast when something matters.

01 / Consulting

Dental office IT consulting

Site assessments, vendor strategy, equipment lifecycle planning, and clinic-aware budgets. We map your tech to how your practice actually operates.

Audits · Roadmaps · Vendor strategy
02 / Network

Network setup & optimization

Operatory drops, VLAN segmentation, structured cabling and switch design — built for imaging, intra-oral cameras, and multiple servers without slowdowns.

Cat6A · VLANs · QoS · Switching
03 / Endpoint

Managed antivirus & patching

Endpoint protection, OS and practice-software patches scheduled outside clinic hours. Quiet, monitored, reported monthly.

EDR · Auto-patch · Monthly reports
04 / Backup

Cloud server backup

Local + offsite encrypted backups, with weekly restore-tests and clear recovery-time targets. The kind of backup you find out works before you need it.

3-2-1 strategy · Encrypted · Tested
05 / Hardware

Server & workstation support

Reception PCs, op terminals, imaging workstations and clinic servers. Provisioned identically, monitored centrally, replaced before they fail.

Standard images · Monitoring · Lifecycle
06 / Security

Firewall & Wi-Fi (Meraki)

Cisco Meraki firewalls and access points with content filtering, isolated guest Wi-Fi, and a clean separation between clinical and patient-facing networks.

Meraki MX · MR · Guest isolation
07 / Remote

Remote access support

Secure remote sessions for staff, hygienists, and after-hours admin. Identity-aware, MFA-enforced, and logged for compliance reviews.

MFA · Audit logs · Zero-trust
08 / Vendor

Practice software & vendor coordination

We talk to Dentrix, Tracker, Henry Schein, Patterson, and your imaging vendor on your behalf — so your office manager isn't on hold for two hours.

Tickets · Escalation · Coordination
Why dental & healthcare

Most IT shops don't speak clinic. We do.

A frozen reception PC at 8:55 a.m. isn't an inconvenience — it's six patients waiting, one delayed hygienist, and a day that never recovers. Everything we do is tuned for that reality.

01

We schedule around your schedule

Patches, reboots, server maintenance and upgrades happen evenings, weekends, or on your stat days. Your operatories never reboot mid-X-ray.

02

We know your practice software

Dentrix, Tracker, ClearDent, ABELDent, AccuroEMR — we've migrated, configured and recovered them. We've also rebuilt servers after a vendor's "minor update" wasn't.

03

We talk to your other vendors

Imaging companies, software vendors, internet providers, hardware suppliers — we coordinate so your office manager doesn't have to be the project manager.

04

We document everything

Network diagrams, password vaults, runbooks, vendor contacts, warranty dates. Handed to you, not held over you. If you leave us tomorrow, your next provider walks in fully briefed.

05

We answer the phone

Real people, local response, clear pricing. No tiered escalation theatre. The person you spoke to in March is still the person who picks up in November.

A typical week with CompuRay

The IT you shouldn't have to think about — handled before you notice.

  • Mon 7:30 AM
    Pre-open health check on every operatory PC and server.
  • Wed 2:00 AM
    Encrypted offsite backup + automated restore verification.
  • Fri 6:00 PM
    OS patching, antivirus updates, Meraki firmware reviewed.
  • End of month
    Plain-English report: what we touched, what we caught, what's next.
Security & compliance

Patient data isn't just data.

Healthcare offices are a top ransomware target in Canada. We build the controls, processes and recovery paths your practice needs — aligned with PHIPA, PIPEDA and your professional college's record-keeping standards.

Layered endpoint security

Encrypted drives, MFA on everything, locked-down admin rights, and EDR that watches for ransomware behaviour — not just signatures.

EDR · BitLocker · MFA

Network segmentation

Operatory, admin, imaging, IoT and patient Wi-Fi each on their own VLAN. A compromised guest device cannot reach your practice server. Period.

VLANs · Meraki MX · Guest isolation

Tested recovery, not just backups

Most clinics learn their backup is broken at the worst possible moment. We restore-test weekly and document RTO/RPO so you know — to the hour — how fast you'd be back.

Weekly restore tests · RTO/RPO

Patching that respects your day

Every patch tested, scheduled outside clinic hours, and rolled back instantly if it breaks something. Your operatories never restart in front of a patient.

After-hours · Tested · Rollback-ready

Audit-ready documentation

We keep an up-to-date inventory, network map, access log and incident history — the documents you'll be glad to hand to an auditor or insurer.

Inventory · Access logs · Diagrams

Staff training, kept simple

Short, practical phishing & data-handling refreshers for your team — written for a busy front desk, not a security conference.

Quarterly · 10-min sessions
Aligned with PHIPA (Ontario) PIPEDA RCDSO record-keeping Cyber-insurance prerequisites
How we work

Three steps from "call us" to "covered."

No drawn-out sales cycle, no $40,000 audit before we lift a finger. We assess, we plan, we move — and we keep you informed at every step.

01

Assess

A 60-minute on-site walkthrough and consult for a minimum fee. We document your network, servers, workstations, vendors and current pain points — and tell you, plainly, what's healthy and what isn't.

Week 1 · Minimum fee
02

Plan

You get a written roadmap: what to fix now, what to watch, what to budget for next year. Real numbers, no vendor spin. You decide what we do — or don't do.

Week 2 · Fixed-fee proposal
03

Cover

We deploy monitoring, backups and security controls — usually after-hours. Then we maintain everything on a flat monthly fee, with on-site visits scheduled around your column.

Week 3+ · Ongoing
About CompuRay

A practice-aware IT partner.

We started CompuRay because too many dental and healthcare offices were getting either expensive enterprise contracts they didn't need, or break-fix shops that didn't understand a clinic's day. We do neither.

CompuRay Technologies is an Ontario-based IT consultancy focused on dental and healthcare practices. We sit somewhere between a corporate IT department and a typical computer-repair shop — close enough to your team to know your software cold, structured enough to manage your network the way an enterprise would.

Our team has spent years inside operatories, server rooms and reception areas. We've cabled new fit-outs, migrated practice management systems, recovered ransomware-hit servers, and quietly handled the things owners never want to think about. That experience is the only reason we recommend what we do.

We're small on purpose. The clinics we work with want a partner who answers the phone — not a ticket queue. If that sounds like you, we'd like to meet.

12+
Years working inside Ontario clinics
99.98%
Average clinic up-time across our managed fleet
<15min
Median response on critical clinic-down tickets
100%
Of backups restore-tested weekly, every clinic
“When our server crashed on a Wednesday morning, I didn't have to explain what Tracker was, or what a hygiene column meant, or why this couldn't wait until Monday. They already knew. We were back online before lunch.” Office manager · Multi-location dental group, GTA
Common questions

Things clinic owners usually ask first.

If yours isn't here, ask us directly — we'd rather give you a real answer than a brochure.

We already have an "IT guy." What does CompuRay do differently?
Most independent IT people are great at fixing things when they break — that's break-fix. We're a managed-services partner: we monitor your systems continuously, patch and back up proactively, document everything, and coordinate with your software vendors. You're paying a flat monthly fee to make fewer things break, not to have someone show up after they do.
Can you take over from our current IT provider without disruption?
Yes — and we've done it many times. Our standard transition is two to four weeks, mostly evenings and weekends. We document the existing environment first, then migrate monitoring, backups, and access in stages. Your team usually doesn't notice a handover happened.
What does this typically cost a small or mid-size clinic?
Pricing is per-endpoint, per-server and per-site, with a flat monthly managed-services fee — not hourly. After our free assessment we give you a fixed-fee proposal so you know exactly what next month, and next year, will cost. No surprises.
Are you familiar with our practice management software?
Almost certainly. We work day-to-day with Dentrix, Tracker, ClearDent, ABELDent and AccuroEMR, plus the major imaging platforms. We don't replace your software vendor's support — we coordinate with them, escalate on your behalf, and handle the network, server and workstation side that they don't.
What happens if there's an emergency outside of business hours?
Managed clients get a direct emergency line, monitored 24/7. We define ahead of time what counts as a "clinic-down" event — server unreachable, ransomware indicator, network outage — and those get paged immediately to a senior engineer, not a queue.
Talk to us

Tell us about your clinic.

A short conversation is usually enough to know whether we're the right partner. Free, no obligation, no scripted sales call.

Prefer email or phone? Either works — we read everything that lands in our inbox, and the line below rings to a real person.

Phone
(416) 697-4423
Mon–Fri · 8 AM – 6 PM
Email
info@compuray.ca
Replies within 1 business day
Service area
Greater Toronto Area & Southern Ontario
On-site by appointment
After-hours emergency
Direct line for managed clients
24 / 7 paging
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